Privacy Policy

Effective Date: June 29, 2026

Sunburst Chemicals Inc. (“Sunburst,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a contact form, download product information, or otherwise interact with us online.

This Privacy Policy applies to the Sunburst website and related online services that link to this policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • First name and last name
  • Email address
  • Phone number
  • Company name
  • Inquiry type or area of interest
  • Cleaning, facility, or service-related issues selected through our contact form
  • Any other information you choose to provide when contacting us

Our website contact form may be used for general inquiries, no-obligation facility needs analysis requests, technical support or service requests, distributor partner inquiries, and other business communications.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website platform, hosting provider, or security tools. This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visit
  • Referring website or link
  • General website usage information
 

This information helps us operate, secure, maintain, and improve the website.

[If analytics/tracking tools are confirmed, add: We may also use analytics tools, such as Google Analytics or similar technologies, to understand how visitors use our website and improve performance.]

3. How We Use Information

We may use collected information to:

  • Respond to inquiries
  • Provide customer service or technical support
  • Follow up about facility needs analysis requests
  • Respond to distributor or partner inquiries
  • Provide information about Sunburst products, programs, and services
  • Send business communications related to your inquiry
  • Maintain and improve our website
  • Protect the security and integrity of our website
  • Comply with legal, regulatory, or business obligations
 

We do not use contact form submissions for unrelated purposes.

4. Contact Form Submissions

Contact form submissions are sent to Sunburst by email at marketing@sunburstchemicals.com. Based on our current practices, contact form submissions are not stored in a separate customer relationship management system or other database.

Email systems may retain submitted information as part of normal business records, backups, or security processes.

5. Product Documents and Downloads

Our website may provide publicly downloadable product documents, including spec sheets, safety data sheets, ingredient lists, brochures, and other product information.

We may update, replace, or remove product documents at any time. Product documents are provided for informational purposes and should be reviewed together with product labels, safety instructions, and applicable regulatory requirements.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support basic website functionality, security, performance, and user experience.

Cookies are small files placed on your device when you visit a website. Some cookies are necessary for the website to function. Other cookies, such as analytics or advertising cookies, may require consent depending on your location and the tools used on the website.

[If no analytics/tracking tools are used, keep: At this time, our website is not intended to use advertising or remarketing cookies.]

[If analytics/tracking tools are used, replace with: We may use analytics or tracking technologies to understand website traffic, measure performance, and improve our services. Where required by law, we will request your consent before placing non-essential cookies.]

For more information, please review our Cookie Policy or Cookie Settings page.

7. How We Share Information

We may share information with service providers who help us operate our website and business, including:

  • Website hosting providers
  • Email service providers
  • Website maintenance or development providers
  • Security, technical support, or infrastructure providers
  • Professional advisors, if needed
  • Government, legal, or regulatory authorities when required by law
 

We do not sell personal information.

[If analytics/advertising tools are confirmed, add: We may share limited website usage information with analytics or advertising service providers, depending on the tools used on the website and your cookie choices.]

8. International Visitors

Sunburst is based in the United States. If you access our website from outside the United States, your information may be transferred to, processed, or stored in the United States.

Privacy laws in the United States may differ from those in your location. By using our website or submitting information to us, you understand that your information may be handled in the United States.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of certain data sharing or targeted advertising, if applicable
 

To make a privacy request, contact us at HR@Sunburstchemicals.com.

We may need to verify your identity before responding to certain requests.

10. California Privacy Notice

If you are a California resident, you may have rights under California privacy laws, including the right to know what personal information we collect, use, disclose, or share; the right to request deletion or correction of certain personal information; and the right to opt out of the sale or sharing of personal information, if applicable.

We do not sell personal information.

In the past 12 months, we may have collected the following categories of personal information:

  • Identifiers, such as name, email address, phone number, company name, and IP address
  • Internet or electronic network activity information, such as website usage information
  • Professional or business-related information, such as company name or business inquiry details
  • Inferences based on inquiry selections, such as interest in a facility needs analysis, service request, distributor partnership, or general inquiry
 

We collect this information directly from you or automatically through website operation. We use this information for the business purposes described in this Privacy Policy.

To submit a California privacy request, contact HR@Sunburstchemicals.com.

11. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide support, maintain business records, comply with legal obligations, resolve disputes, and operate our business.

Contact form submissions sent by email may be retained in business email accounts, backups, or archives according to our normal business practices.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, email system, or online transmission is completely secure. We cannot guarantee absolute security.

13. Children’s Privacy

Our website is intended for business and commercial audiences. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

14. Third-Party Links

Our website may link to third-party websites, services, or resources. We are not responsible for the privacy practices, content, or security of third-party websites. You should review the privacy policies of any third-party sites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date above. Continued use of the website after changes are posted means the updated policy applies to your use of the website.

16. Contact Us

For privacy questions or requests, contact:

Sunburst Chemicals Inc.
220 W. 86th St.
Minneapolis, MN 55420
Email: HR@Sunburstchemicals.com